Frequently Asked Questions

Need assistance? Before picking up the phone, you can check out answers to some of the most frequently asked questions below.


It’s important that you have the knowledge, and understanding necessary to make an informed decision based on DAMSELFLY SKINCARE policy.


If you can’t find the answer to your question here,  Please get in touch for assistance.

Which payment methods are accepted?

Damselfly Skincare online store accepts the following forms of payment 

Visa, Mastercard, American Express, and Discover.

How to purchase gift cards?

Damselfly Skincare re-loadable gift cards are available for purchase online.


What is the refund policy?

Damselfly Skincare aims to provide the best experience and satisfying your needs.

If you are unsatisfied with your service, kindly bring it to our attention so we can attempt to resolve your concerns immediately with discretion.

Unused skincare products are returnable for store credit within 7 days of original online purchase date. Used skincare products are not returnable.